Terms and Conditions

These terms and conditions apply to both synchronous and asyncronous tutorials.  Different terms and conditions may apply to project work and are negotiated on a case by case basis.

Standard terms and conditions for online English tutorials with Fiona

    1. Rates are set according to the student’s needs and finalised at the conclusion to the conclusion to the first session which is charged at the base rate.
    2. Rates for asynchronous (offline, email- and document-based) tutorials and developmental editing are set on a case by case basis, as determined by the client’s brief, level of English and learning needs.
    3. Payment must be received in full, in advance and reflected nominated wallet before any turorial.  This includes the first tutorial.
    4. A deposit is required for project work. Fees and the payment schedule are negotiated on a case by case basis.

Standard terms and conditions for English writing and content development

  1. All quotations are valid for 14 days from the date of the quotation.  Commencement and due dates for deliverables will only be negotiated on receipt of written acceptance of a quotation. 
  2. Prior to commencement of work, a deposit of 30% of the estimated project fee is payable.  A further 30% when the project is halfway complete, with the balance payable on completion, or as negotiated and agreed, in writing, with the client. 
  3. No-shows for  meetings will be billed for at the agreed, standard rate and will be in addition to the fee quoted for the project.

Contact Fiona